We have a brand new Bolt that won’t charge anymore. When we plug in the charging base, the blue light turns on then off once, very briefly. This happens whether or not the Bolt sphere is in the cradle or not.
I have tried the reset instructions. When I press the bluetooth button on the cradle, I can hear a high pitched whine. I remove the sphere tap it, nothing happens. It remains dark. I put it back on the cradle, nothing happens. No lights or anything.
I have tried 3 different USB plugs, tried an outlet, tried a computer port. Etc.
Nothing seems to work.
Your help will be greatly appreciated.