Can't connect ULMQ

Hi,
I have lightning McQueen and I can connect it with my Samsung s8plus very well but I’ve changed my phone to Samsung note 10 and I reinstalled ultimate lightning mcqueen application from google app store but I can’t connect to the toy. I’ve followed instructions spero web page such uninstall app, restart etc. But in the end even wifi and bluetooth are activated in my phone during checking latest updates always below message appear on the screen “please enable internet access through your device settings. Critical updates required”. What shall I do?? Please guide me. I’m tired, my son is crying because he can’t play this toy.

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Same problem here had a note 8 worked great now note 10 plus same problem with internet connection critical update notice. Any solutions??

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