Can't pair connect using BB8 and edu app

Hello, I just got a new Sphero BB8 on ebay. I cannot get it to connect using edu app. I have tried everything in the sphero troubleshooting steps for the BB8. I have an iphone 11 with edu app. I have bluetooth on iphone 11. I have made sure the droid is active. I have also tried resetting the droid back to factory reset.

Is there an alternative app I can use? Or I can only use sphero app?

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