Error code 500 signing up for Edu

Just got a SPRK+. I downloaded both Sphero apps into my Android phone. Sphero Play works fine, but I can’t register an account for Sphero EDU. I enter all the information, and when I submit it I get Unexpected Error*(Error code 500). What’s that about and how can I fix it. Thanks.

*PS-- what’s an expected error?

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