Firmware update problems with Bolt

Got a new sealed Bolt for my son. Charged Fully to solid blue light and downloaded the Sphero edu app on updated iPad IOS. When you try to connect it will find the Sphero with strong signal. It states and update is needed and starts when you attempt to connect. I kept the iPad and bolt close and it goes from zero to 100%. The bolt starts blue then yellow(or orange?) for duration of charge until after 100%…then two long red flashes. It then starts over at 0% perpetually and doesn’t update. Super frustrated and haven’t found a similar post on this specific issue. Please help, my son really wanted one of these and hasn’t been able to even start playimg.