I can't connect bb-8

I ve’ got a sphero bb-8 and when I try to connect It to my phone (Xiaomi redmi note 7) the app can’t detect it. On my screen only appears my other droid, R2-D2. I tried to charge bb-8, I resetted It, I installed again the app, and I tried with both the apps. What should I do? Help me please!!

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How long have you had the droid? Quite a few people have had the battery die on them after around 2 years. Can you tell if your BB-8 still turns on, or is it just not connecting?

it only moves its head when I reset it on its charging base. it only does this for a few minutes and then switches itself off completely. when it is off the base flashes without ever stopping. I bought it about 2 years ago (sphero bb-8 special edition with Force band)

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