My BB-9E don´t charge

I wow my BB-9E as a present two years ago but i didn´t use it a lot. Four days ago i decided to try to use it but it just don´t charge. I put it to charge for a hole night but it still didn´t charge. I don´t now what to do can someone help me please?

Hello @Bpcbe12,

Sorry to hear your robot is not working properly anymore.
You could try pressing on the button on the charger to reset it, and see if it triggers a new charge cycle.
I would also encourage you to reach out to customer support.

I hope this helps,

Quentin