I recently purchased two Sphero Bolts for Christmas presents and am encountering connection dropouts. I have detailed below the issues and what I have tried.
- both Sphero Bolts’ connect to iOS devices and operate normally for a random amount of time but generally no longer than about 2 minutes until they will disconnect and get an error message saying:
“Bluetooth disabled: Please turn on Bluetooth to connect to a robot”
If I am quick I can swap apps to the iOS Setting/Bluetooth page and see that the Bluetooth switch has turned itself off and then turns back on again.
Did not work:
have tried on 2 different iPhones and 2 different iPads running iOS 14.3 and iPadOS 14.2
have tried in different houses to rule out house specific interference
have tried turning one Sphero completely off and just connecting one at a time to rule out inter-sphero interference
have tried turning Bluetooth off and on again on each iOS device, and have also restarted those devices with a hard reset.
not experiencing any bluetooth connection difficulties with other devices such as Apple Watch or portable bluetooth speakers.
have force updated the firmware on Sphero Bolt to firmware version 4.2.41, 4.2.44
- I have tried them on a Macbook Pro running Big Sur 11.1 and both appear to work fine and have not yet experienced any dropouts.
It would seem like I am having a problem with just iOS and iPadOS 14 and the Sphero. Is this a problem anyone else has seen before or any ideas on what to try next as obviously carting around a laptop to play with them is more of a hassle than operating them with an iPhone.
I have emailed support on Jan 3rd but no reply as yet, so hoping for some help here.