Videos stop playing in Sphero Edu app

Hi all. We just purchased a Spark+ sphero and downloaded the Sphero Edu app. The app has trouble playing videos properly - some begin to load then stop, others play for a few seconds then stop. Is this some kind of known issue or is it possibly my old(er) iPad Air’s hardware struggling with video compression or something?

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Hi @smallbluedonkey

It doesn’t seem like this would be an issue with your iPad.

Our videos are hosted on YouTube, so sometimes district firewalls and internet settings can restrict access to YouTube videos. Does this happen to apply to you currently?

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